Cash On Delivery

Here's an FAQ about Cash on Delivery (COD) and its associated charges:

Q1: Is Cash on Delivery (COD) available for my order?

A: Yes, we offer Cash on Delivery (COD) as a payment option for eligible orders.

Q2: How much does COD cost?

A: The COD service is chargeable and varies depending on the product's price. COD charges typically range from Rs. 99 to Rs. 1000. The exact charge will be displayed during the checkout process, based on the product's value.

Q3: Why is there a charge for COD?

A: The COD charges help cover the additional costs associated with processing and delivering orders with cash payments. This includes handling, logistics, and security measures to ensure the safe delivery of your order.

Q4: Can I see the COD charges before confirming my order?

A: Yes, you can view the COD charges before finalizing your order during the checkout process. The specific charge will be displayed along with your order summary.

Q5: Can I pay in cash when my order is delivered?

A: Yes, with COD, you can pay in cash to the delivery person when your order is delivered to your doorstep. Please have the exact amount ready to expedite the process.

Q6: Are there any additional terms or conditions for COD?

A: While using COD, please ensure that you have the exact amount in cash ready at the time of delivery. Refusing to accept the delivery or failing to pay the COD amount may result in order cancellation.

Q7: Is COD available for all products and locations in India?

A: COD availability may vary based on the product, its price, and your location. Not all products and regions may offer COD as a payment option. You can check the availability during the checkout process.

Q8: Can I return or exchange a COD order?

A: Yes, you can return or exchange a COD order following our standard return and exchange policy. The refund will be processed according to the chosen refund method during the return process.

Please note that the COD service is designed to offer you flexibility in payment, but it comes with associated charges to cover the additional logistics and handling costs. If you have any further questions or concerns about COD, feel free to contact our customer support team for assistance.