Return | Refund

Effortless Return and Refund Process at Gracefulnari

At Gracefulnari, we are committed to providing you with a hassle-free shopping experience. If, for any reason, you are not completely satisfied with your purchase, we've streamlined our return and refund process to make it as simple as possible. Here are the three easy steps to initiate a return and refund:

Step 1: Inform Us About Your Return

To begin the return and refund process, kindly follow these steps:

• Email us at support@gracefulnari.com or whatsapp on +9198671 69199 to inform us of your intention to return the product.
• In your email, provide a clear and concise reason for returning the product. Your feedback is valuable to us and helps us improve our services.
• Attach clear pictures of the product you wish to return. This will assist us in assessing the condition of the item.

Step 2: Return the Product

Once you've received confirmation from our customer support team, you can proceed with returning the product:

• Pack the item securely to prevent any damage during transit. Please include all original packaging, tags, and accessories.
• Address the package to our return address, which will be provided to you via email.
• Use a reliable courier service to send the product back to us. Please retain the shipping receipt for your reference.

Step 3: Refund Processing

Here's what you can expect during the refund process:

• After we receive the returned product, our team will inspect it to ensure it meets our return policy guidelines.
• If the item is in acceptable condition, we will process your refund. This includes the cost of the product and will be done through the same payment method you used for your purchase.

We will also refund the courier charges you incurred for returning the product. Your satisfaction is our priority, and we want to ensure you are not inconvenienced by any additional costs.

Track Your Return:

During the return process, you can track the status of the product you sent to us using the tracking information provided by your chosen courier service. This way, you can stay updated on the return's progress until it reaches our facility.

At Gracefulnari, we value your trust and are dedicated to making the return and refund process as transparent and efficient as possible. Our customer support team is here to assist you every step of the way, ensuring that your shopping experience remains enjoyable and stress-free.

Thank you for choosing Gracefulnari, and we appreciate your understanding and cooperation in our return and refund process. Your satisfaction is our top priority.

If you have any further questions or require assistance, please don't hesitate to reach out to our customer support team at support@gracefulnari.com or whatsapp on +919867169199. We are here to assist you.